Terms and Conditions
Welcome to Synergic Training and Consulting (“we,” “our,” “us”). By accessing or using our website, services, and solutions, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the website or services. If you do not agree to these terms, you should refrain from using our services.
1. Introduction
These Terms and Conditions govern your use of the Synergic Training and Consulting website (the “Site”), as well as any services provided by Synergic Training and Consulting in the European Union (EU), the United Arab Emirates (UAE), and the Middle East region. By using our services, you accept and agree to these terms in full.
2. Eligibility
By using this Site and our services, you confirm that you are of legal age in your country or region to enter into a binding contract. You also agree that you have the authority to act on behalf of the organization or entity you represent, if applicable.
3. Services
Synergic Training and Consulting provides training, consulting, and professional development solutions tailored to clients in various industries. We offer customized services for corporate training, soft skills development, management coaching, and other business consulting solutions.
a. Service Availability
Services may vary depending on your location. We will make reasonable efforts to ensure that the information provided on the Site is accurate, but availability is subject to change.
b. Service Changes
We reserve the right to modify, discontinue, or alter our services at any time without notice. If any changes are made that affect your purchased services, we will notify you in advance.
4. Pricing and Payment
a. Currency and Taxes
Prices for services will be displayed in [currency based on location] and are subject to applicable taxes, including VAT, where applicable in the EU, UAE, or other Middle Eastern countries.
b. Payment Terms
All payments for our services must be made upfront or as per the agreed payment schedule between you and Synergic Training and Consulting. Payments are accepted through our secure payment gateway in compliance with local payment regulations in the EU, UAE, and Middle East.
5. Cancellation and Refund Policy
a. Cancellation by Client
Cancellations must be made at least 14 days prior to the scheduled training or service. In case of cancellation within this period, a full refund may be provided. If cancellation occurs within 7 days of the service, 50% of the service fee may be refunded, subject to the specifics of the contract.
b. Cancellation by Synergic Training and Consulting
We reserve the right to cancel or reschedule services in the event of unforeseen circumstances. In such cases, clients will be offered an alternative date or a full refund.
6. Data Protection and Privacy
We are committed to protecting your privacy in accordance with EU General Data Protection Regulation (GDPR), UAE data protection laws, and other relevant Middle Eastern data privacy laws. Please review our [Privacy Policy](Insert link to Privacy Policy) for more detailed information on how we collect, store, and use your personal data.
7. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the Site and through our services are owned by or licensed to Synergic Training and Consulting. You may not reproduce, distribute, or exploit any of the materials on this Site without our explicit written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Synergic Training and Consulting shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, or any errors, omissions, or inaccuracies in the materials or information provided.
In no event shall our liability exceed the amount you paid for the service that gave rise to the claim.
9. Indemnification
You agree to indemnify and hold Synergic Training and Consulting harmless from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of our services.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the United Arab Emirates for services offered in the UAE, local Middle Eastern jurisdictions for regional services, and the laws of the European Union for services provided within the EU. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts in the relevant region or country.
11. Force Majeure
Synergic Training and Consulting shall not be held liable for any delays or failure to provide services due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government regulations.
12. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date at the top. You are encouraged to review these Terms regularly to ensure compliance.